I called on a Friday and they were able to see me on Monday - and in the meantime, they gave me some very helpful guidance on the mechanical issue I was having, which gave me peace of mind for that weekend period. When I took the car back for the complimentary follow-up to ensure everything was still looking good, I asked if they could help with what I thought would be a quick job of replacing a lightbulb. The issue was more complicated than expected, but they still squeezed me in that day in the midst of all of the other jobs they were working on. It's a great feeling to have a go-to auto shop. The communication was quick and professional and the team kept me in the loop every step of the way. I really enjoyed the invoicing service they use where you get to see and approve the service to be performed, which also includes a price estimate. Would recommend to all in the Greenville/upstate area in need of any auto servicing.