Greenville Auto Repair

5

Was ready when they said it would be and did a good job.

I appreciate you taking the time to share your feedback and give us a 5-star rating. Our team always works hard to ensure your auto A/C replacement is done right and completed exactly when promised. Providing efficient, high-quality service is incredibly important to me. Thank you for choosing us to handle your automotive needs!

- Mason & Sons Enterprises
5

Mason & Sons is amazing! They were so helpful and efficient in helping me with my car. When I noticed a light on a few weeks later, they took the time to send a driver to and from my apartment to pick up my car and bring it to the shop, so easy and convenient. They solved the issue within a few hours and dropped the car off with a full tank of gas! Seriously an amazing group to work with and I really appreciate it!

Hi Lily, I am absolutely thrilled to read your fantastic 5-star review! It is wonderful to hear that our team provided such helpful and efficient service, including our convenient vehicle pickup and drop-off assistance. Going above and beyond to make car care stress-free is exactly what I aim for every single day. Thank you so much for your kind words and for choosing Mason & Sons to look after your car.

- Mason & Sons Enterprises
5

Very professional service. On time. Good value.

Hi Kurt, thank you for taking the time to share this fantastic 5-star review. I am incredibly glad to hear that our team delivered professional, on-time service for your vehicle's electrical repair. We always strive to provide great value and fair pricing for our community. We truly appreciate your support and look forward to helping you with any future automotive needs.

- Mason & Sons Enterprises
5

Great service, was able to get a vehicle in quickly for a PPI and did an amazing job! They made me feel a lot more comfortable with my remote purchase. Would highly recommend!

Hi Todd, thank you so much for the 5-star rating. Buying a vehicle remotely can definitely be stressful, so I am thrilled that our quick pre-purchase inspection gave you the confidence and peace of mind you needed. Our team always aims to provide thorough and efficient service to help our customers make the right decisions. Thank you for your high recommendation, and please let us know whenever we can assist you again.

- Mason & Sons Enterprises
5

First time visit to Mason and Sons. My 2004 Honda Accord a/c was giving me trouble. They diagnosed the problem correctly, and repaired it with a reasonable cost. Desk people were polite and efficient. Kept me updated. Very happy I found this place. This will be my ‘go-to auto repair shop’ from now on.

Hi Arun, I am so glad you chose us for your first visit and that our team correctly diagnosed and repaired the a/c on your Honda Accord. I take pride in keeping our desk staff polite and efficient so you always feel updated throughout the process. Knowing you found our costs reasonable and have decided to make us your go-to shop means the world to me. Thank you for sharing this wonderful 5-star review!

- Mason & Sons Enterprises
4

I RECCOMEND THIS ESTABLISHMENT. ITS A WEE BIT PRICEY BUT YOU GET WHAT YOU PAY FOR. IM A HARD CRITIC AND HAVE A AUTOMOTIVE DEGREE BUT DONT PRACTICE THE CRAFT. ID RATHER OWN THE SHOP. they did a good job in my problem diagnosus. the sticker shock wasnt goid. they did detail my truck complete with armorall on the dash, tires and wax soap. thats their way of the extra mile of service. that happened twice, the first was years ago when they opened. thats aporeciated. i know the owners father. the owner and i had the same education with the same auto instructor. the "good genes" passed down well. the reason for 4 stars is the shop manager is too much in a hurry and cant communicate to the customers what problems their ailing vehicle has. the employee on the phone was gruff and didnt have his coffee just after opening. i did get a waiver of the diagnostic fee for an initial bad review. . that part of the general managers personality that needs improvement is his ability to communicate with the customers. IT IS MY RECCOMENDATION TO ANY CUSTOMER THAT THEY SOICIFICALLY ASK WHATS WRONG. GET AN ATTENDANT AT THE COUNTER SO THE CUSTOMER DOSENT HAVE TO WANDER THE SHOP TO FIND HELP. the manager needs personal improvement by courses at greenville tech, books on management, books on business, particularly who moved my cheese and management not by the book by the founder of hobby lobby. hard lessons in maturity will also help him. he needs to slow down and think. its my personal opinion the owner needs to handle the customer communication to better balance temperaments between them and eliminate the hiccup i had at the beginning of tbis process. AGAIN I RECCOMEND THIS PLACE. THEY ARE HONEST BUT NEED A BIT OF POLISH. JOLEE FANTON

Jolee, thank you for trusting us to resolve your vehicle's problems. Our team is dedicated to making sure every step of the repair process meets our 5-star standard. We appreciate your patience as we get everything finished up perfectly.

- Mason & Sons Enterprises
5

Super friendly, helpful, and quick! They even gave my car a little clean up (exterior and interior)!

Giving your car a little interior and exterior clean up is just our way of going the extra mile, Mason! We are thrilled that you enjoyed our friendly and quick 5-star service. Thank you for choosing our shop for your automotive needs.

- Mason & Sons Enterprises
5

James, thank you for the 5-star rating! We appreciate your support of our local business.

- Mason & Sons Enterprises
5

I highly recommend Mason and Sons for thermostat repair and replacement. Their technicians were prompt, highly knowledgeable, and extremely professional. They quickly diagnosed the issue, offered a transparent and fair price for the replacement, and had my system running perfectly in no time. Fantastic local service!

Carol, we are happy our technicians could provide prompt and professional thermostat repair for you. Thank you for the 5-star review and for your high recommendation!

- Mason & Sons Enterprises
5

Steve, thank you for the 5-star review. We appreciate you taking the time to share about your visit and support our team.

- Mason & Sons Enterprises
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Mason & Sons Enterprises is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mason & Sons Enterprises (864) 235-0444 if you have any issues in accessing any area of our website.