Greenville Auto Repair

5

It is amazing how hard it is in Greenville to find a qualified, honest Subaru mechanic in Greenville. After living here for 4 years I have found a business that is not only qualified, hones and knows Subarus, but Loves Jesus Christ not in name only but with their whole heart. I took my Subaru into Masons and extensive work done on the car. When the car was not ready on the promised day it was supposed to JD presented me with a gift card for my patience, and this kindness was excellent customer service. I had to bring it back due to the computer not reading the TPS sensors. The team ordered a module at there expense and installed it for me. When the module would not program Masons went out of there way by contacting Fairway Subaru, and arranging for them to diagnose the issue. Fairway Subaru seemed to turn this into a turf war between mechanic shops, and Fairway made excuses why it could not be programmed. Finally after a week of dealing with the unknown I called Subaru of American and they got the Fairway mechanics to agree to get together with Masons auto shop and the issue was fixed in minutes. Mason and Sons never blame shifted, or bad mouthed the Fairway dealership and were just professional and stuck with the facts. After all of this Mason and Sons made sure my car was vacuumed, washed and clean before I took it home. I hav never ever had such a wonderful experience with a mechanic shop such as Masons and Sons. May the Lord Richly bless you and keep you and may His Face shine upon you for your testimony, and your honestly as a first rate Christian business. Additionally my car has never run better since I have owned it thank you for a great job and experience. James M Walker Psalm 121.

5

Friendly staff and great service. Pictures with notes are provided to help you make a decision for what you want to fix and when. I asked for a ride and was accommodated and I asked for more explanation and was accommodated.

5

The people working there are fantastic. They checked out everything in my car and let me know what all was needed. There was no sales pressure and when I was ready they took me thru priority items and let me know what I could wait on until I was ready. Super great team and I will definitely be back.

5

Very happy with the service, quality AND pricing. Mason & Sons was a great alternative to the dealership for our Audi. The brakes no longer squeak - WOW! All around good company we will use in the future. And on top of that, the bathroom was clean! A mechanics bathroom clean, WHAT? To me, that says something! :)

5

Big thanks to Bailey and J.D. for the customer service. They did a great job and got it all done really fast.

5

Highly recommended certified shop, best around and very price sufficient when it comes to foreign cars… Deff have the dealships beat with the same or if not better A1 service….. JD is my go to guy, he will take care of you every time.

5

Didn’t know for several days that a front light was out. 🆘 can I come and wait? Usually I have to wait. Today I left the car as I had a ride. Later in day, pick-up right as they curtesy-washed the dirty thing. Repaired, tires checked, washed, vacuumed too, where else are you treated like royalty like this? THANK Y’ALL

5

Awesome customer service!! Keep me informed everyday about my vehicle. The gentleman even squeezed me in earlier so I didn't have to go another week without heat! Definitely will be back for my vehicle needs!

Glad we were able to get your heat back up quickly! Thanks for the review.

- Mason & Sons Enterprises
5

Friendly, professional, organized, awesome!

5

I recently had extensive and complicated repairs done for my car. I was pleased with how the repairs were conducted. And especially, the front office staff are the best. When you need car repair, Big or small, Masons and Sons Is the place

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