Mason and Sons was a breath of fresh air working with mechanics. These guys were so easy to work with, they were willing to get us in to do a check up, work was done fast with a warranty and the communication was top notch. Below is what I experienced before Mason and Sons: 1st place - we don’t do oil leaks go to this place. 2nd place - did diagnostic check and found where the leak was but sorry we don’t do work like that here. Here are 2 places you can go… 3rd place - yes we can fit you in 2 weeks from now, here is an appointment card. Nice people though. 4th place - Mason and Sons - called, they said yes can you bring it in Tuesday at 9am. Drop it off. Get a text and a call to explain situation. On the email I could click what we wanted done and then it was all done next day. So very easy to work with. Thank you!
M, thank you for taking the time to share your experience and for the 5-star review. We know how frustrating it can be to bounce between shops, so we’re glad Mason and Sons could step in, clearly explain the auto engine diagnostic, and make the process simple from scheduling to completion. Fast turnaround, strong communication, and standing behind our work with a warranty matter to us. We appreciate you choosing our team.
- Mason & Sons Enterprises