Greenville Auto Repair

I took my new (new used car my other one got totaled) car in to have the oil changed and as ALWAYS they take photographs of anything they see that might need to be addressed. Well my new used car was/is still under warranty and because of those photos I was able to not only be made aware of some issues I had, but I was able to go back to where I bought the car and they will correct the problems. When I got home and told my wife she said “I don’t know any garages that photograph your car to show you what’s needs to be fixed... Masons and Sons do.... Thank You Masons and Sons for being through; professional and doing a great job.... Signed...... One VERY HAPPY CUSTOMER...

I came in on a groupon for an oil change and will likely come back next time and pay full price. Everyone was friendly. They dropped me at work nearby and took my car to me when it was done. Washed and clean inside. The link they sent me of my inspection report was extremely useful and appreciated. They were not high pressure to upsell but made my options clear to me. An overall fantastic experience. Thank you.

Love the service . Waiting room is oppressive.

Customer service exceeded our expectations. We had an unexpected issue arise out of a repair and it was immediately and fairly addressed. We appreciate the integrity of the this business to go above and beyond to make up for the inconvenience of the issue as well as the solution. Thank you!

Overall not satisfied with the customer-centric nature of this company. I scheduled an appointment to have plugs, wires and a coil pack replaced based on a known engine code for s 2007 Ford with parts I provided. They wanted to charge nearly $500 to install these parts that they could do in less than 90 minutes. They were rude and very evasive about how they could provide value and service my vehicle. If they simply would’ve said hey “we really don’t want to take parts from some consumers and install them. We preferred to do the entire diagnosis, this is what we recommend.” Or “We see that you want to do this, but here’s what we recommend…” That would’ve been fine if would’ve said that upfront. I wouldn’t recommend these guys.

I have been going here for years. Trustworthy, timely, and helpful. Being run by Christians is a great bonus.

Great people and services.. Really listen to my needs and helped my with the best solution.. Will definitely be doing business with these good people again.. I highly recommend them to anyone..

I was very impressed and pleased with Mason & Sons professionalism, quick replies, and fast work. They are pricey, but you get what you pay for, and here, you get quality, friendly customer service, and timely service. I was also pleasantly surprised that they washed my vehicle after the service! 5 stars from me!

Mason & Sons are very professional and had my car serviced in a timely manner. They kept me updated and were very thorough in their diagnostic testing about the problem with my car. All this impressed me greatly, especially the added touch of cleaning the car. I am very grateful and will use their services again.