EDIT: AFTER they saw my review, the owner contacted me and gave us a portion of the money back that we had spent. This made the situation somewhat better hence the editing to 3 stars. Original review: They have nice enough people I suppose, but their prices are beyond ridiculous. Some people just want to drive Mercedes and rip customers. Unless you bring your loan officer, I would choose just about anyone else... For instance, they claim in their Google add that they don't charge for diagnostic, yet charged us $139 for one! And then misdiagnosed the entire problem. Hope you have better luck than us!