Greenville Auto Repair

hi, this is a long overdue review. mason & sons are the kindest, most knowledgable, extremely patient, and reliably supportive auto repair place i've ever experienced. they helped me after my car hit a pothole which massively damaged the car in the middle of a road trip, passing through south carolina. they helped me save money by using used parts and walked me through everything they were doing simply and thoroughly enough for someone with little auto repair experience to understand. they helped me for the rest of my trip, even when it broke down again which turned out to be a faulty part that was installed, but their warranty service refunded and paid me outright for the service cost. they continued to help me even when i was no longer in the area and encountered another auto problem in a different state! so all in all, highly recommend this place if you usually avoid auto places because you're afraid they'll overcharge you because you don't have experience with auto knowledge. they're incredibly helpful and very tolerant of people who are just starting to understand the repairs involved with owning a car and its parts

They worked on my car..Jeremiah was awesome!! He calls and updates you whats going on..if you call him..hes very polite..knowledgeable about what is going on with the car..all around..super job!! I will definitely go back..if I need a mechanic!!

They fixed my fuel pump and other issues with my truck and were willing to pick me up after the job was done. A few days later, I let them know about a leak I was having that I thought may have been related to them having to remove parts . It wasn’t related but they were willing to help me out and didn’t charge me for the labor for the issue. They were a big help and I am more than happy to recommend them to anyone . -A.J.

The owner is a fair and generous man who helped with a problem and treated me fairly.

I've never had an Auto repair center work so hard at fixing my car as Mason & Sons. My AC in particular is a major problem, it blows hot air rather than cool. It's intermittent so tracking the problem down is very difficult. Of course the AC worked perfect when in the shop, but I had video to prove it, so they knew something was wrong. So far what they replaced seems to be working, and they did it at their expense! I'm heading to Florida where AC blowing hot is not a good thing, but Steve and Jeremiah made it a point to stay in touch to be sure the repair lives up to their high standard of service. I can't recommend these guys enough - God bless Mason & Sons!

Mason & Sons is a wonderful company! They are very detail oriented and efficient. Their customer service is top notch! I would definitely recommend using this company!

Mason & Sons always comes through for me and has been servicing my cars for several years. The team are excellent at customer service and top-notch auto care. They've often gone beyond just fixing the problems I take to them; they know my cars and provide options when possible. Most service issues are completed the same day I drop off my car, which I really appreciate. They keep me informed on the progress and make sure there aren't any big surprises at the end of the day. I trust Stephen and his whole team to treat me like a valued customer and to do their best work every time. Thanks for being there for me many times when I've needed your help!

Definitely a tad pricier than other places I have taken my car, but also have never taken my car anywhere better. They are kind, clean, and honest. Never tell you to get a repair you dont need, and give great advice on taking care of your vehicle. You get your money's worth at Mason and Sons.