I was initially upset by first impression of this business, bc they did not have a 15 inch tire that I needed, but also I felt like the person I'd spoke with was a little short with me and had no empathy it seemed that I was in a rut, and once it was found that they didn't have my tire, he didn't make any other suggestions as for my situation. However, the owner of this company is so concerned about the instance that he tracked me down for two weeks, even found my address, came to my home and offered to help me in any thing I needed.... Of course that impresses me beyond all, so I required nothing at this point to change my mind and edit my review. First impressions can be false sometimes... Ty for caring about your community Mason and Sons Tire!