My wife’s new to us used car got sent to this shop with some pretty serious damage to the transfer case. I have never met anyone from this shop or had any dealings with them at all. They had no idea who I was as well. Within the first phone call with them I knew I was in good hands and I was gonna get taken care of. the customer service was phenomenal! I spoke with Bailey throughout the process and he made the whole thing a lot less painful as having your car in the shop could be. They worked amazingly with the warranty company I had with the car (who by the way was making the whole thing a lot harder then it should have been) but Mason and sons didn’t stop and they kept fighting for us to have our repair covered by the warranty. When the transfer case was repaired they test drove the car and noticed a few other things and wanted to get that taken care of for us as well! Which they did very quickly! These guys are quick, very thorough, honest, and friendly! We’ll definitely use them from here on out. Thank you Mason and sons for taking care of us!