Greenville Auto Repair

I recently went to Mason & Sons for the first time (mostly speaking with JD) and the service was excellent! They walked me through every proposed service and made sure I was aware of the cost before agreeing, and they washed and vacuumed my car before giving it back! The business clearly has an emphasis on service, and I will be returning.

Back in mid October, I had an emergency situation and needed a repair completed quickly. Mason and Sons came to the rescue with quality service and a friendly smile! They also helped me identify other critical issues that needs to be address with my vehicle! Thank you for your kindness and great work!! It was a tremendous blessing to me and my family!

My go-to shop when it comes to wanting honest advice about my cars (both of which have over 200,000 miles on them). Stephen has an uncanny ability to correctly diagnose automotive issues!

Excellent job

I just want to say that I used Mason & Son’s Tire and Automotive yesterday for the first time. They were absolutely professional, respectful, courteous and at a whole other level than any other center I have used in years! They took care of my tire issue and went above and beyond any customer service experience I’ve had from any auto service center in a while! They wanted to serve you as a client, inform you of all options for your vehicle and make sure that you felt like family! I will be going back soon to purchase my next full set of tires from them! Their customer service is second to none!!! I would highly recommend them as my top pick!!!

I called on a Friday and they were able to see me on Monday - and in the meantime, they gave me some very helpful guidance on the mechanical issue I was having, which gave me peace of mind for that weekend period. When I took the car back for the complimentary follow-up to ensure everything was still looking good, I asked if they could help with what I thought would be a quick job of replacing a lightbulb. The issue was more complicated than expected, but they still squeezed me in that day in the midst of all of the other jobs they were working on. It's a great feeling to have a go-to auto shop. The communication was quick and professional and the team kept me in the loop every step of the way. I really enjoyed the invoicing service they use where you get to see and approve the service to be performed, which also includes a price estimate. Would recommend to all in the Greenville/upstate area in need of any auto servicing.

I had just left the freeway when one of my tires went flat. Lucky for me I was at the driveway of Mason & Sons. They instantly relieved my anxiety & proceeded to resolve the issue. They were so honest that they contacted a Firestone dealer to confirm that my tire was still under warranty. They put enough air in my tire to allow me to go to Firestone. I would trust the staff to provide quality services & honest resolution of any automobile issue. I intend to give them all my business in the future!

Excellent service and friendly employees from top to bottom.

We purchased new tires for our daughter's vehicle a year ago. These guys are friendly, reasonably priced and have great service. We will definitely be repeat customers.